![]() ![]() ![]() Print a test page using the printer operator panel.Reinsert the PC Drum and toner cartridge, close the front cover, and turn the printer on.If the charge roller is damaged or discolored, replace the PC Drum Kit. While cleaning the charge roller check for any damage or any sections with severe discoloration.Clean the charge roller inside the PC Drum kit with a lint free cloth (Figure 1). ![]() Press the button on the PC Drum and remove the toner cartridge.Grasp the toner cartridge handle and pull to remove the toner cartridge and the Photoconductor (PC) drum.Turn the printer off using the power switch on the back of the printer.Clean the charge roller and check it for damage.Toner smudges or ghosting are seen on the part of the page that did not exit the printer:.Toner smudges are seen on the back of the page: Contact Technical Support.Toner smudges or ghosting are seen only on the part of page that has exited printer:. ![]()
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